Privacy Policy
1. Introduction
At Wanderrift (“we”, “us”, “our”), accessible via wanderrift.com, we are firmly committed to safeguarding the privacy and personal information of our users. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal data. We value transparency and strive to uphold the highest standards of data protection in accordance with applicable data privacy regulations, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”).
2. Scope and Data Controller Role
This Privacy Policy applies to all personal data collected through our website wanderrift.com and related digital platforms and services. Wanderrift is the data controller responsible for determining the purposes and means of processing your personal data under applicable privacy laws.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
This includes information automatically collected when you visit wanderrift.com. Examples are your IP address, browser type and version, device identifiers, pages visited, session duration, and other diagnostic data.
b. Account Data
This includes information you provide when registering an account with us, such as your full name, billing and delivery address, email address, and phone number.
c. Profile Data
This refers to optional or inferred data about your preferences, purchase history, interests, and engagement with our features and services.
d. Communication Data
We retain records of communications with you, including support requests, messages submitted through forms, chat histories, and email correspondence.
e. Technical Data
This may include device model, operating system, screen resolution, language settings, browser plugins, crash logs, and system configuration.
f. Transaction Data
Includes details of products or services you purchase, order history, payment method information, and shipping details.
g. Preference Data
Covers your consent status for marketing communications, stated interests, newsletter subscriptions, and how you interact with promotional materials.
4. Legal Bases for Processing
We rely on the following legal bases to process your personal data:
– Consent: Where you have explicitly agreed to the processing of your data (e.g., newsletter subscriptions, cookies).
– Contractual necessity: Where processing is necessary for the performance of a contract with you (e.g., completing a purchase).
– Legitimate interests: To improve site functionality, perform analytics, and provide customer support, provided these interests do not override your rights.
– Legal obligation: Where it is necessary to comply with applicable legal and regulatory obligations.
5. Your Rights
Subject to applicable laws and depending on your location, you may request the following rights regarding your personal data:
– Right of access: You may request access to your personal data.
– Right of rectification: You may request correction of inaccurate or incomplete data.
– Right to erasure: You may request deletion of your personal data where legally permissible.
– Right to restriction: You may request limitation of data processing under certain circumstances.
– Right to data portability: You may request your personal data be provided in a structured, machine-readable format.
To exercise your rights, please contact us at [email protected].
6. Security Measures
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. These measures include, but are not limited to:
– End-to-end encryption of communication channels.
– Role-based access control and authentication protocols.
– Daily backups and disaster recovery procedures.
– Regular training of staff in data protection best practices.
7. International Transfers
If and when we transfer your personal data outside of your country of residence, including to countries that may not have equivalent data protection laws, we do so using appropriate safeguards such as the European Commission’s Standard Contractual Clauses or equivalent legal mechanisms ensuring adequate protection.
8. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Retention periods vary by data type:
– Usage, Technical, and Analytics Data: Up to 24 months.
– Account and Profile Data: Retained for the life of the user account and for up to 6 years thereafter for compliance.
– Communication and Support Data: Up to 5 years for dispute resolution.
– Transaction Data: Retained for 7 years for audit, tax, and legal obligations.
– Preference Data: Retained until you withdraw consent.
9. Cookie Policy
Wanderrift.com uses cookies and similar technologies to improve the functionality and performance of our site. Cookies are small text files stored on your device. We categorize them as follows:
– Essential Cookies: Required for basic site functionality and security.
– Functional Cookies: Enable site personalization and improved usability.
– Performance & Analytics Cookies: Help us understand how users interact with the site.
– Marketing Cookies: Track user behavior to optimize and tailor advertisements.
10. Cookie Management and Compliance
You can manage your cookie preferences at any time through our cookie consent banner or by adjusting browser settings to block or delete cookies. Where required by GDPR and CCPA, we request your express consent before placing non-essential cookies. You may withdraw your consent at any time without affecting the lawfulness of prior processing.
11. Special Protections for Children
Wanderrift.com does not knowingly collect or solicit personal data from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will promptly delete that information. If you believe a child may have provided personal data through our site, please contact us at [email protected].
12. Policy Updates and Notifications
We reserve the right to amend this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any material changes will be communicated via prominent notice on wanderrift.com and, where applicable, via direct communication.
13. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
We remain committed to upholding your privacy rights and complying with all applicable data protection laws. Please reach out if you have any questions or concerns regarding how your information is handled.